Shipping and Returns

Hario Asia understands how much getting your purchase on time means to you. We strive to ensure traceability of all the deliveries through a tracking code which you will be issued in your email.

Shipping to Singapore

  • If you are eligible for free shipping, please change the delivery method to Free Delivery during checkout
  • Orders made before 12 pm from Monday to Friday (excluding public holidays) will be packed and shipped on the same day. If your order is made after 12 pm, on weekends, or on public holidays, we will pack and ship out your orders on the next working day.
  • Standard delivery: Within 2 working days from the shipping date
  • Next day delivery: 1 working day after the shipping date
  • Same day delivery: Within 2 hours after the shipping time.
  • Standard delivery shipping rates start from SGD$5.50 and will increase with weight. You will be able to see the shipping rates upon checking out.

*Your parcel will be shipped the next working day if it is made after 12 pm.

** In the case of unsuccessful delivery, parcel will be delivered to the nearest Post Office / POPStation for self-collection. 

Shipping to West Malaysia 

  • Orders made before 12 pm from Monday to Friday (excluding public holidays) will be packed and shipped on the same day. If your order is made after 12 pm on Fridays, on weekends, or on public holidays, we will pack and ship out your orders on the next working day.
  • Standard delivery: Within 4 to 6 days from the shipping date (The parcel may be uplifted at the customs causing some delays, we will update you once the situation happens).
  • Standard delivery shipping rates start from SGD$3.90 and will increase with weight. You will be able to see the shipping rates upon checking out.

Shipping to East Malaysia (Sabah, Sarawak, and Labuan) 

  • Orders made before 12 pm from Monday to Friday (excluding public holidays) will be packed and shipped on the same day. If your order is made after 12 pm on Fridays, on weekends, or on public holidays, we will pack and ship out your orders on the next working day.
  • Standard delivery: Within 4 to 9 days from the shipping date (The parcel may be uplifted at the customs causing some delays, we will update you once the situation happens).
  • Standard delivery shipping rates start from SGD$8.00 and will increase with weight. You will be able to see the shipping rates upon checking out.

 Please see FAQ for more details on our refund policies.